White Horse Insurance was established in 1999 as an underwriter for all travel insurance related products

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What White Horse can offer

White Horse specialises in the provision of one-stop-shop white label travel insurance solutions for the Leisure & Business Travel sectors across Europe. White Horse has a portfolio of B2B clients and designs bespoke products & solutions based on individual Client and Market requirements. White Horse will insure over 2 million travelling Europeans in the next 12 months.

Regulatory Reporting

Click below to read our latest Solvency and Financial Condition Report

Solvency and Financial Condition Report 2020

Solvency and Financial Condition Report 2019

Solvency and Financial Condition Report 2018

Solvency and Financial Condition Report 2017

Solvency and Financial Condition Report 2016


Risk Management, Operational Support Services, Emergency Assistance, Sales, Administration, Ecommerce, Compliance & Product/Pricing Development.

Coronavirus (COVID-19) Outbreak - Important Customer Information Notice

Please note: This information is current as of the time of publication 10th July 2020, but is subject to change.
We’re committed to following the government advice, so we can keep our colleagues safe while continuing to service our customers. We are working remotely and as a result it may take longer than usual to speak to us. We would like to reassure you that whilst we are working differently, we remain committed to serving you.

If you would like to speak to a Customer Services Advisor:
• Irish customers can call +353 (01) 5337392
• UK and European customers can call +44 (0)1733 224 845

Alternatively, you can contact us by email. Our email address is claims@white-horse.ie and we will respond within 1 to 3 days.

Please note if you are abroad and require medical assistance, please contact our 24-hour emergency medical assistance team as soon as possible on +44 1733 224 956.

We appreciate your patience and understanding at this time.


If you had a Thomas Cook Travel Insurance policy, please click here for further information: https://whitehorseinsurance.eu/

Contact Us

Registered Address

First Floor, Rineanna House, Free Zone, Shannon, Co. Clare, V14 CA36, Ireland


Telephone: UK Customers : 01733 224 852 Irish Customers : 0818 221 409